Problems and their possible solutions
I do not see the download button or it is not active to download.
This happens 90% of the time because you have to refresh the browser's cache, or make sure you are logged in.
Where the download button should appear, it tells me: "No Active Membership".
This usually happens when your subscription attempts renewal charges and cannot generate the charge, therefore the membership is deactivated, if your renewal payment was made, send us the data to quickly review it and activate your membership manually.
When installing a theme it generates an error telling me that no plugin has been found in the folder.
This happens because you are trying to install a theme in the plugins area. To solve it, read the instructions in the resources area (theme) in pluginpress and try to install it in your wordpress by going to: Apariencia – Temas – Añadir nuevo.
Error: The package could not be installed. The theme is missing the style.css stylesheet.
When you install a .zip that is not properly the one of the theme, this error occurs, read the installation instructions for the theme, first you must unzip the .zip and find the .zip of the theme to install, then try again with the .zip Right.
I have outdated plugins, what do I do?
With the new version of WordPress it is now easier, just go to pluginpress, look for the plugin, download and install it in wordpress normally, he will generate a backup and replace it with the new one.
Elementor is left wondering when opening the editor.
When the Elementor or Elementor Pro tool area is thinking this indicates that you have an Addon for Elementor that is causing conflict with another addon or with Elementor itself. It is recommended to go to the general area of the Addons and deactivate all the functions, and only activate the one you need, this will only leave the widget available to use in elementor, you can also try to deactivate all the Addons and activate them one by one to find which one generates the conflict.
Upgrade order form
This is used to request a more recent version if we have not yet updated it in our repository, but the author has already released the new version, please make sure that there is a new version of it before requesting it.
Gravity Form asks me for a license
This is very simple, Gravity Form is activated, therefore in the area where it asks for the license you can leave it blank or put any letter and continue, follow the configuration steps and voila, you can make your first form.